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What is marketing channels? Know the role, importance, and types

A marketing channel is the type of medium that is used to advertise your company. In this article, I will describe with detailed information about what is marketing channels, by which you can learn how to choose the right marketing channel for your business here.

What is marketing channels? Know the role, importance, and types

As we know Digital Marketing existed for a very long time but now it has changed with time. Earlier people were not having gadgets and resources for the consumption of personalized ads all it was done via Television and street hoardings or street projectors to awareness of the products. Back in 1998, it was also called Display Ads.

What is Marketing channels?

"Marketing channels in 2023 encompass various methods such as digital advertising, events, influencer marketing, SEO, content marketing, word-of-mouth, and traditional mass media and print advertising."

Regardless of how you define marketing channels, common goals include increasing brand awareness, generating leads, improving conversion rates, and fostering repeat business. Examples of marketing channels include various digital options catering to different online businesses.

Marketing channels are a crucial tool for management and play a vital role in creating a product and forming a strategic marketing plan.

So now you might be aware and have seen our examples to answer the question of What are channels in marketing? You might be aware that there is a digital marketing channel for every online business.

what are the types of marketing channels
Types of marketing channels

Types of marketing channels

Digital ads

Digital advertisements allow for the use of visual, audio, and video elements to promote products, convey messaging, and strengthen brand presence online. Examples include display ads on websites, email platforms, social media, and other digital channels, often in the form of banners, such as the AT&T advertisement previously mentioned.

Unlike keyword-based targeting, digital display advertising is not limited to search engine results and can appear on a wider range of pages across websites.

Due to these factors, the cost per click for digital advertising is typically lower than that of Google ads. However, it is important to conduct research and ensure that ads are placed on pages with relevant content that appeals to potential customers.

One benefit of display advertising is its ability to track. If a person clicks on the ad but doesn't convert, a cookie can be used to track them. This information can be used to improve future ad targeting and increase cost-effectiveness. When ads are contextually relevant, digital advertising can be highly cost-effective.


Though not the newest technology, email marketing is a familiar, measurable, and well-understood approach. It also allows digital marketers to utilize the latest tools such as automation and personalization while being budget-friendly. Even in 2022, a majority of digital marketers (63%) consider email as their primary lead generator and 73% consider it to be a cost-effective way to drive revenue.

A crucial fact that could determine the outcome of your email marketing campaign: in 2022, research by SuperOffice indicates that 62% of emails are read on a phone, 28% on a tablet, and only 10% on desktop or laptop computers.

To engage potential customers with email marketing, messages must be optimized for mobile viewing. Additionally, to retain their attention, the website linked in the email must have a fast loading speed and be responsive, otherwise, the customer may move on to the next message.


To distinguish your brand, it is important to not solely focus on building a digital presence, but also to occasionally connect with your target audience in person. This can be achieved through events such as product reveals, the brand reveals, client conventions, trade shows, and expos which provide opportunities to showcase your sales skills face-to-face.

Event marketing is a promotional tactic that involves direct interaction between brands, their influencers and customers. Each event requires tailored content that takes into account local culture and caters to specific audiences.

Influencer marketing

Influencer marketing has become a popular method of reaching consumers who are resistant to traditional forms of advertising. As per Backlink, 45% of consumers have ad-blockers on their computers and 24% have them on their phones. However, a vast majority of people use social media.

Influencer marketing focuses on building relationships with the brand rather than immediate sales of products. However, over time, this strategy can lead to new customers who are interested in trying out products that have been mentioned by social influencers online.

SEO (Search engine optimization)

Search Engine Optimization (SEO) is a crucial aspect of multichannel marketing. It ensures that your content is easily discoverable by search engines such as Google.

Google emphasizes that the key to good SEO is providing useful content that meets the needs of searchers. While there are no guaranteed methods to achieve high rankings on search results, Mailchimp offers online resources to teach how to use elements such as headers, meta descriptions, and other on-page SEO techniques to improve your rankings on Google search.

Content marketing

Content marketing is consistently ranked as the most valuable tool for digital marketers worldwide. According to research by Statista, marketers are four times more likely to identify content marketing as their most effective tool than social media and three times more likely to prefer it over improving user experience (UX).

Content marketing can encourage repeat visits to your website, where customers can learn more about your brand and products. Although they may not make a purchase during every visit, the consistent engagement with your brand and products makes them a top consideration for consumer needs.

Social media

TikTok has emerged as a major player in the digital marketing industry in 2023. Its algorithms allow for equal opportunities for content to go viral, making it more popular than Google. Despite its one billion subscribers, TikTok's reach is not as extensive as Facebook's. Therefore, it is essential to include Facebook in your social media marketing strategy, but for maximum promotional potential, TikTok should also be included in your social media plan. Currently, TikTok is banned in India so you can use something similar app, for example, MX Takatak, MOJ, Tiki, and yes also include Insta Reels, etc.


Word-of-mouth advertising is a result of providing great value and exceptional service. If customers are satisfied, they will naturally share their positive experiences with others. Word-of-mouth is a cost-effective method, and the impact on your brand can be invaluable.

Traditional Marketing

Traditional marketing channels encompass methods such as television, radio, billboards, signs, and print. These channels are still effective in reaching a large audience simultaneously. However, it is important to weigh the cost against the potential benefits to avoid excessive spending.

What are the Benefits of using marketing channels?

Developing a clear plan for utilizing various marketing channels can improve the return on promotional investments. Hiring professionals to manage these channels may involve additional costs, but it can result in a higher return than managing them independently.

Marketing channels are an efficient way of promoting your product, as it eliminates the need for handling the distribution independently. Furthermore, utilizing multiple channels can increase the reach of your product, leading to more customers than you would be able to find on your own.

What are mostly used examples of Marketing Channels?

Here is a list of potential platforms and methods for communicating with customers:

  • Affiliate marketing
  • Apps
  • Blogs
  • Websites
  • Email
  • SMS Marketing
  • PR Events
  • Social media networks
  • Social Media Ads
  • Events
  • Press Releases
  • TV Commercials
  • Chatbots
  • Online video

This list is not exhaustive and some platforms and methods could be further divided into subcategories.

What should be Your Channel for Marketing?

The marketing strategy that is appropriate for a business depends on the type of business and target audience. Each marketing channel has unique benefits, but many businesses can benefit from utilizing multiple channels in their marketing plan to achieve their objectives.

Additionally, a diverse audience requires multiple points of contact to nurture leads and increase conversions. However, it is not necessary to focus on every new channel, but rather to focus on the channels that are most relevant to your business and will drive the most growth.

Conclusion: Marketing channels facilitate the movement of products or services from the manufacturer to the consumer. Without a proper distribution of merchandise, the manufacturer will not be able to achieve the full value of their production.

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FAQ Related to Marketing Channels

Q: What are the most common marketing channels?

A: The most common marketing channels include digital advertising, events, influencer marketing, search engine optimization (SEO), content marketing, word-of-mouth, and traditional marketing through mass media and print.

Q: How do I choose the right marketing channels for my business?

A: The appropriate marketing channels for a business depend on the type of business and target audience. It is important to consider the unique benefits of each channel and how they align with the business's objectives.

Q: Is it necessary to use multiple marketing channels?

A: While it is not necessary to use multiple marketing channels, utilizing a variety of channels can increase the reach of a business and improve the chances of converting leads into customers.

Q: Is traditional marketing still effective in today's digital age?

A: Traditional marketing channels such as television, radio, billboards, signs, and print can still be effective in reaching a large audience simultaneously. However, it is important to weigh the cost against the potential benefits to avoid excessive spending.

Q: Can I track the effectiveness of my marketing channels?

A: Yes, most marketing channels can be tracked and measured in terms of their effectiveness. This can be done through metrics such as click-through rates, conversion rates, and return on investment (ROI).

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